Attention Small Business Owners:

Feel Like You've Outgrown your Current IT Service Provider?

If so, allow us to become your new IT and Cyber Security Department and show you what a premium level service is: 888-782-7003

Call Us Today At 888-782-7003

Why You Can Trust Optistar
to Manage your Computer Network

When speaking with prospective new clients, we hear the same frustrations time and time again: slow response time and their problems never seem to stay fixed. Here’s a few statistics that set us apart.

30
minutes or less

When partnering with Optistar, you get an entire IT staff as opposed to one individual. When you call our dedicated support number you will get a live technician. Email response is 30 minutes or lessThis ensures fast response times.

18
avg experience

Problems stay fixed when we work on them because our team is trained in various technology disciplines with an average of 18 years experience. That is not a typo. Our average tech has 18 years experience. Some up to 26. That means our team can deal effectively with the varying complexity of your computer network and problems stay fixed.

98%
client retention rate

We've been in business since 1996 and our client retention rate is 98%. This speaks for itself. But, check out what some of our clients have to say too.

Our Services

proactive-monitoring

Managed IT
Services

Packaged plans of proactive IT services designed to increase the reliability and stability of your network, reduce downtime and outages and eliminate expensive repair bills.

cloud-file-server

Cloud
Solutions

All the most essential cloud services a business needs bundled together in a turnkey package with a single point of contact backed by our all star support staff.

website-hosting

Backup & Disaster Recovery

The most comprehensive backup and disaster recovery solution on the market today.

cyber security solutions

Cyber Security Solutions

Proactively protecting your business from hackers, cyber attacks, and other malicious activity 24x7x365.

Software Engineering Services

Software Engineering Services

Our projects follow Agile software development methodology to ensure rapid delivery of the product which can evolve with you!

Optistar Technology Consultants: trusted computer support for businesses throughout the USA and Switzerland – Let us help you today!

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save money and time today with Optistar Technology Consultants’ managed services, network solutions, IT support and more.

FIND OUT MORE

See what other business owners are saying about us…

Excellent Job of Maintaining Our Systems within Workable Budgets

The Vertex Companies (VERTEX) has worked with Optistar since 1999. During this time frame Optistar has successfully integrated us with a publicly traded company in 2001 and also successfully transitioned the company when a management buy back was completed in 2005. VERTEX is a complex and dynamic group of companies with many interested parties. Optistar has always done an excellent job of maintaining our systems within workable budgets. Optistar services have assisted in increasing our productivity and effectiveness as an organization. I look forward to continuing our work together in years to come. Congratulations on being our sole IT provider for the past 16 years!

Jeffrey E. Picard President
The Vertex Companies

Outstanding Service and Responsive to Our Needs

Optistar provides outstanding service. Their network engineers are excellent problem solvers and troubleshooters who are extremely responsive to our needs. They constantly exceed our expectations by being available 24/7.

David Fingerhut Partner
Axelrod, Fingerhut & Dennis

Optistar is Serious about Security, Responds “Real Time” to our Requests

Before hiring Optistar in 2008, we went through a few IT companies.  One kept us in the dark and we never really knew how secure we were.  Another just seemed like they did not know our needs well and were overcharging us

Optistar from the beginning gained a total understanding of our network and then worked to improve and secure it over time while still meeting our budget. Optistar is very serious in regards to security and regulatory compliance.

Aside from their comprehensive knowledge of network solutions and security, in my opinion what makes Optistar stand out is the relationship they’ve developed with us.   Optistar has always responded in real-time to any and all requests – even from their president.  And, all their staff are friendly and professional.

Meredith Merlini Vice President
National Medical Reviews

24 x 7 Service a HUGE Comfort!

I was a bit surprised at first by the cost; however, after having worked at 2 other animal hospitals that had an "IT guy" I knew that IT service was not something I wanted to skimp on. The "IT guy" was out there more often than not and really did not help improve performance at all. Having Optistar available almost 24/7 is a huge comfort. Even more than I originally thought, if my server goes down, business screeches to a halt. I can't keep medical records, can't process radiographs, can't even close invoices for clients to "check out" (and pay!). We had an issue not long after opening and I almost had a panic attack. You had us back up and running in less than 1 business day. We would have had an enormous amount of lost revenue had you not been there for us.

It is also very reassuring that Optistar is proactively monitoring and managing all our security for us. Again, at the previous hospitals where I worked, almost every single workstation continually "got a virus". Even though employees are instructed to not download anything/no t do personal work on company time/etc. it is foolish to think that every employee follows those rules to a "Tee". All it takes is one download to get some type of malware that can cripple your system. All in all, for the services we receive, it is money WELL spent.

Dr. Jill Shiffman Veterinarian/Owner
Bergen County Veterinary Center

Most impressed with Optistar’s depth of expertise and response time. Worth every dollar we spend!

We initially had reservations moving into a business relationship with Optistar mainly because of the cost.  We were used to paying a small, local IT firm pretty short fees for services, but we were also consistently frustrated.  Since we made the choice to go with Optistar their service has exceeded our expectations, and are worth every dollar we spend.

Response is always immediate and extremely professional, and if we need a site visit to resolve an issue, they send a representative within a very short window of time.

We are most impressed with Optistar’s depth of knowledge and expertise.   I appreciate Optistar’s guidance and that they are always looking for ways to make our business systems more efficient. For instance, recently they moved our architectural firm to a Cloud File Server. The switchover has been a fantastic move for our business.

William W. Saltonstall, AIA, LEED AP Saltonstall Architects
Marion, Massachusetts

Optistar has Exceeded My Expectations - and I Tend to Have Very High Expectations of Everything

I am absolutely satisfied with Optistar’s service. They respond to requests in a timely, professional manner, and have no problem explaining technical solutions in such a way that non-technical people can understand. They have exceeded my expectations and I tend to have very high expectations of everything. OptiStar has yet to FAIL to meet those expectations - rare in my book! One of the biggest benefits I get from Optistar is their rapid, knowledgeable response to any technical need, no matter the time of day - I've had issues on weekends that have been resolved quickly!

Carolyn Compton Director of Business Administration
Vertex Environmental Services

Better than ANY past IT consultants I’ve ever used

Optistar takes the time to understand my needs and requirements and then to find the best solution to meet them. And it is not always the “latest and greatest” technology. I like that they recommend stable, tried and true solutions.

They do more than just respond to “questions” too. That customer oriented approach combined with their availability to respond to any follow-up questions of clarification make Optistar an ideal IT partner for me - better than any past IT consultants I’ve ever used.

Mr. Per Rydén Retiree with over forty years of experience in international development including with the Swedish Government, IUCN, the UN and the World Bank

Extremely Timely and Knowledgeable Service

We have had excellent service since choosing Optistar to be out IT Specialists. We grew frustrated with previous IT providers. With Optistar our needs are met promptly and we have been very impressed with their attention to detail. Our account manager is committed to attending to our every need.

One thing that always impresses us is OptiStar’ s timely and knowledgeable service. When we call about a problem, our call for help is answered right away. With Optistar, we no longer have to worry about IT and can focus on our patients.

We highly recommend Optistar for any business who wants quality IT services at a fair price point.

Jeff Bierlein Office Manager and Bookkeeper
Willow Wellness Center, LLC.

Peace of Mind

We are so happy that we chose Optistar to take care of our information infrastructure. We have peace of mind knowing our systems and our information is protected. Not only that, we are impressed with the customer service that we receive. Optistar is always available when we need them. You won’t be disappointed if you choose Optistar. They provide exceptional service at a fair price.

Hospital Administrator Gahanna Animal Hospital

Optistar solves the issues other companies we’ve tried couldn’t

Optistar answers our calls when we need help and they don't make us wait hours or sometimes even days to get our IT issues solved. Thanks to them I am now able to get information from our Estimating department and PM's without having to wait for hard copies to be left on my desk.

Optistar has proven to us that they will stand behind their word get things done when you need them done and that they will solve the issues other people can't figure out.

Robert L. Shepard Principal
Shepard Construction and Development, LLC

Optistar Streamlined our operations Quickly and Effectively

Optistar took the time to understand our business and what we needed to operate efficiently and effectively. Having an online, organized filing system alleviated the confusion we had previously when employees were saving documents to their computers. I would encourage anyone looking for IT Services to give Optistar a try as they have effectively streamlined our operation in a matter of months.

Jean Sampson Controller
Shepard Construction and Development, LLC

Not Ready To Call Us Just Yet?

If so, we would at least like to send you a copy of our recently published report, 21 Questions To Ask Before Hiring An IT Team.

Even if you aren’t ready to make a change right now, this book will give you important questions you should ask your current IT person to make sure that their policies, procedures and service standards won’t leave you vulnerable to expensive problems, lost data, viruses, hacker attacks and a host of other problems.

Simply fill out the form here and we’ll send you a copy today!

Download Your
Free Copy Now

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